FAQ

Frequently Asked Question!

The Samal Eternal Garden is a specially designed memorial space that caters to both families and their beloved pets. Created by a collaboration of Javanese and Filipino influences, this garden is a testament to our deep respect for nature and the bond shared within families.

Our primary focus is on providing a resting place that accommodates an entire family. Each resting place is intended to be a serene and tranquil setting, where families can come together to honor their departed loved ones and find solace in the embrace of nature.

With a strong emphasis on preserving the environment, the Samal Eternal Garden is committed to sustainable practices. We prioritize nature by utilizing eco-friendly materials and implementing green initiatives throughout the garden. Our goal is to create a harmonious space that honors the memory of loved ones while also minimizing our impact on the natural world.

Whether it is finding solace in the beauty of the surroundings or cherishing the memories of your dear pets, the Samal Eternal Garden offers a place of tranquility and remembrance. 

At the Samal Eternal Garden, we offer a range of services to cater to the needs of both pets and humans. Here are the services we provide:

  1. Pet Pickup Service: We understand the bond between families and their beloved pets. Therefore, we offer a pickup service specifically for pets, ensuring a respectful and convenient process.

  2. Pickup for Cremated Remains: For human remains that have been cremated, we provide pickup services to safely transport the ashes to the Samal Eternal Garden.

  3. Burial Services: We offer burial services for both pets and humans. Our tranquil garden provides a peaceful final resting place where loved ones can be interred with dignity and respect.

  4. Ceremony Arrangements: We understand the importance of honoring the departed with a meaningful ceremony. Our team can assist in arranging ceremonies that reflect the wishes and beliefs of the family, ensuring a heartfelt tribute to their loved ones.

  5. Family Tree: Our Family Tree is a unique feature designed for the entire family. It provides a symbol of unity, celebrating the shared bonds and heritage of multiple generations. The Family Tree serves as a touching tribute and a lasting legacy for your family.

These services are tailored to create a meaningful and respectful experience for families and their beloved pets. Please feel free to contact us for more information or to discuss your specific needs.

We understand the importance of family and the desire to keep loved ones together, even in their final resting place. At the Samal Eternal Garden, we have designed our resting places to provide utmost flexibility and accommodation for families. We take pride in offering an unlimited capacity, allowing families to inter the cremated remains of multiple loved ones in a single resting place.

Our design philosophy revolves around the deep appreciation for family connections and the preservation of our planet. We believe that by offering unlimited space within a single resting place, we not only honor the bond shared by families but also promote sustainability and responsible environmental practices.

In this way, the Samal Eternal Garden serves as a sanctuary where families can come together, find solace, and pay tribute to their dearly departed. Our commitment to creating a harmonious balance between honoring the past and caring for the earth is at the core of our approach.

To make a purchase at Samal Eternal Garden, please follow these steps:

  1. Visit the official website of Samal Eternal Garden or contact our sales office to gather comprehensive information about available lots, pricing, and any specific requirements or regulations related to family and pet interments.

  2. Familiarize yourself with the various lot options offered, including their locations, sizes, and provisions for both family members and pets. Assess your preferences and needs to choose a suitable lot that meets your requirements.

  3. Complete the purchase form provided on the website or request a physical copy from the sales office. Fill in all the required information accurately, including personal details, desired lot specifications for family members and pets, and your contact information.

  4. Wait for confirmation from Samal Eternal Garden regarding the availability of your chosen lot or package. They will communicate with you to confirm the availability and provide further instructions on the next steps.

  5. Arrange for the payment of the lot based on the instructions provided by Samal Eternal Garden. They will outline the designated payment methods, which may include online payment, bank transfer, or other accepted options. Ensure that you adhere to the specified payment deadlines and follow the prescribed procedures.

  6. Once your payment is successfully processed, you will receive a receipt or confirmation of the transaction from Samal Eternal Garden. It is important to keep this documentation for your records.

  7. After completing the purchase process, you will receive an Ownership Certificate for the lot you have acquired. This certificate serves as proof of your ownership and entitlement to the chosen resting place at Samal Eternal Garden.

Remember to retain copies of all transaction records, communications, and agreements with Samal Eternal Garden for future reference and clarity.

Please note that the specific steps and procedures may vary based on Samal Eternal Garden’s policies and processes. It is always advisable to refer to their official website or directly contact their sales office for the most accurate and up-to-date information regarding the lot purchase process and any specific considerations regarding family and pet interments.

The process for burial at Samal Eternal Garden is designed to be easy and straightforward. Here is a simplified outline of the steps involved:

  1. Preparation: Once you have selected a resting place at Samal Eternal Garden, our team will guide you through the necessary preparations. This may include completing required documentation and providing any relevant information or personal preferences.

  2. Scheduling: You will work with our staff to schedule the burial ceremony at a convenient date and time. We will strive to accommodate your preferences and ensure a smooth and meaningful ceremony.

  3. Arrival: On the scheduled day, you and your family will arrive at Samal Eternal Garden for the burial. Our staff will be present to welcome you and assist with any necessary arrangements.

  4. Ceremony: The burial ceremony will take place at the chosen resting place. You will have the opportunity to gather with family and friends to pay your final respects and honor the departed. Our team will provide guidance and support throughout the ceremony to ensure it is conducted with dignity and in accordance with your wishes.

  5. Commemoration: Following the burial, you may choose to commemorate the occasion with additional rituals, such as the placement of flowers or personal mementos at the resting place. Our staff will be available to assist and provide any necessary materials.

Throughout the process, our dedicated team will be on hand to answer any questions, provide guidance, and offer support. We aim to make the burial process as easy and simple as possible, ensuring that you and your family can focus on remembering and celebrating the life of your loved one.

Please note that specific details and requirements may vary depending on individual circumstances and any specific requests or cultural considerations. Our team at Samal Eternal Garden will work closely with you to tailor the process to your needs and provide a meaningful and respectful burial experience.

During your visit or burial ceremony at Samal Eternal Garden, there are certain guidelines and considerations to ensure a respectful and peaceful environment. Here are some important points to keep in mind:

  1. Respect for Nature: Samal Eternal Garden prioritizes nature preservation. It is important to adhere to the guidelines and regulations in place to protect the surrounding environment. Avoid littering, damaging plants or trees, or engaging in any activities that may harm the natural surroundings.

  2. Compliance with Rules and Regulations: Familiarize yourself with the rules and regulations of Samal Eternal Garden. These may include restrictions on the types of decorations, items, or structures allowed at the resting places. It is important to follow these guidelines to maintain the serene and harmonious atmosphere of the garden.

  3. Proper Conduct: Show respect for other visitors and their grieving process. Maintain a quiet and calm demeanor, refraining from loud conversations or disruptive behavior. Be mindful of the solemnity and significance of the space.

  4. Photography and Recording: While photography may be allowed in certain areas, it is important to be respectful and considerate. Avoid capturing images of other visitors without their consent and be mindful of the purpose and sensitivity of the space.

  5. Personal Belongings: Take care of your personal belongings during your visit or burial ceremony. Avoid leaving valuable items unattended and ensure that any items brought to the garden do not pose a risk to the environment or other visitors.

  6. Follow Ceremony Guidelines: If you are attending a burial ceremony, follow any specific guidelines provided by Samal Eternal Garden or the family hosting the ceremony. This may include dress codes, specific rituals or traditions, or designated areas for attendees.

It is important to note that Samal Eternal Garden may have specific policies and guidelines in place to ensure a peaceful and respectful environment for all visitors. It is recommended to familiarize yourself with these guidelines beforehand or seek guidance from the staff during your visit to ensure a smooth and meaningful experience.

By adhering to these guidelines and showing respect for the environment and others, you can contribute to maintaining the sanctity of Samal Eternal Garden and support a meaningful and peaceful experience for all visitors.